To keep your jewelry looking its best, avoid contact with moisture (like water or perfume) and any harsh chemicals. Store your pieces in a plastic zip lock bag instead of a velvet-lined box to prevent tarnishing. Taking these simple steps will help preserve your jewelry's shine and longevity.

We charge a fixed 10% fee on Cash on Delivery (COD) orders. This covers shipping costs and helps us prevent false orders, ensuring a smooth and reliable experience for all our customers.

We want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

Eligibility for Returns

• Condition: To be eligible for a return, the jewelry must be in the same condition as it was dispatched, including all packaging, tags, and any accessories.
• Time Frame: Returns must be initiated within 5 days of the delivery date.

Return Process

1. Contact Us: Please contact our customer service at mansil925silver@gmail.com to initiate a return. Provide your order number and the reason for return.
2. Return Authorization: We will provide you with a return authorization and instructions on how to send your item back.
3. Shipping: Please ensure the jewelry is securely packaged. Customers are responsible for return shipping and should ensure it is safely packaged.

Refund Process

• Inspection: Once we receive your return, we will inspect the item to ensure it meets our return eligibility criteria.
• Refund: If approved, a refund will be processed to the same payment method used for the original purchase.
• Time Frame: Refunds are typically issued within 3 business days after we receive and inspect the returned item.

Non-Returnable Items

• Custom-made or personalized items cannot be returned unless they are defective or damaged upon arrival.

Contact Us

If you have any questions or need further assistance, please reach out to us at mansil925silver@gmail.com

Thank you for shopping with us!

Shipping Time

We aim to deliver your silver jewelry within 5-7 working days from the date of your order. Please be patient, incase it is delayed a little.

Order Notifications

You will receive continuous notifications as your order progresses through our different stages:

1. Order Confirmation: You will receive an email confirming your order.
2. Processing: We will notify you when your order is being processed.
3. Shipped: You will receive an update once your jewelry has been shipped, including tracking information.

Delivery Information

• Carriers: We use reputable carriers to ensure your jewelry arrives safely and promptly.
• Tracking: Track your shipment through the link provided in your shipment notification.

Customer Support

If you have any questions or need assistance, please contact our customer service at mansil925silver@gmail.com

At MansiL, we take pride in offering high-quality silver jewelry that you can trust. Our products are made from 92.5% pure silver, also known as Sterling Silver, which is renowned for its beauty and durability.

What is 92.5 Silver?

• Definition: 92.5 Silver, commonly referred to as Sterling Silver, consists of 92.5% pure silver mixed with 7.5% other metals, such as copper. This combination enhances the strength and resilience of the silver, making it ideal for crafting durable and beautiful jewelry.
• Mark of Authenticity: Sterling Silver is universally acknowledged for its purity and quality. You will find the 92.5 hallmark on our jewelry, certifying its genuine sterling silver composition.

About 92.5 Silver

• Purity: Our jewelry is crafted from 92.5% pure silver, with the remaining 7.5% comprising other metals to enhance its strength and durability. This standard, known as Sterling Silver, is widely recognized for its quality and suitability for fine jewelry.

Why Choose 92.5 Silver?

• Trusted Quality: 92.5 silver is a trusted and time-honored material in jewelry making. Its high silver content makes it more valuable and lustrous compared to lower-quality silver alloys.
• Durability: The added metals in 92.5 silver improve its strength, making it more resistant to scratches and dents, ensuring your jewelry remains beautiful for years.
• Versatility: Sterling Silver is ideal for creating intricate and exquisite designs, allowing us to offer you a diverse range of beautiful and stylish pieces.

Commitment to Excellence

• Stringent Quality Control: We adhere to rigorous quality standards, ensuring that every piece of jewelry meets our high expectations for purity and craftsmanship.
• Customer Satisfaction: We are dedicated to providing you with jewelry that not only looks stunning but also stands the test of time.

Encouraging Confidence

When you buy from MansiL, you are investing in genuine, high-quality silver jewelry. Our commitment to excellence ensures that each piece you purchase is crafted to meet the highest standards, providing you with both beauty and value.

Thank you for choosing MansiL. We are confident that our 92.5 silver jewelry will exceed your expectations and become cherished pieces in your collection.

1. Information We Collect

• Personal Details: We collect your name, email address, shipping address, and payment details when you make a purchase or join our community.
• Payment Information: Your card details are collected for processing payments and can be saved for future purchases if you choose to enable this feature.

2. How We Use Your Information

• Order Processing: Your personal and payment details are used to process and fulfill your orders.
• Saved Payment Details: If you opt to save your payment information, it will be securely stored to make future transactions faster and easier.
• Email Communication: Your email address is used to send order confirmations, updates, and exclusive offers. By joining our community, you will receive occasional promotional emails with discount codes and special offers to help you save more.

3. Data Security

• Protection: We use secure servers and encryption to protect your personal and payment information. Your data is not shared or sold to any third parties.
• Compliance: We comply with industry standards to safeguard your information against unauthorized access, alteration, or disclosure.

4. Your Choices

• Email Preferences: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link in the email or contacting us directly.
• Payment Information: You can choose not to save your payment information by selecting the appropriate option at checkout.

5. Contact Us

If you have any questions or concerns about your privacy, please contact us at:

mansil925silver@gmail.com

We are here to help and ensure that your experience with MansiL is safe and enjoyable.

Welcome to MansiL. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully. Anything not mentioned in these terms are assumed to be not provided or approved, contact for details.

1. Product Appearance and Care

• Color Changes: All jewelry, including rosegold, platinum, or yellow finishes, will naturally turn to a white color over time. We do not provide a lifetime guarantee on the original polish. If you wish to restore the polish, you can send the jewelry back to us, and we will polish it for a minimal charge.
• Silver Sensitivity: Due to the high purity of our silver, there is a rare possibility that it may become black or dull. If this occurs, you can send the jewelry back to us for re-polishing at a minimal charge.

2. Return and Warranty

• Verification Before Dispatch: All products are thoroughly inspected and verified before dispatch. Any damage discovered upon delivery must be reported immediately(you might not get any treatment by us, if it is unusual).
• Damage Responsibility: Products damaged by the customer after wearing do not qualify for returns. Our products require different levels of care, and we are not responsible for damage caused by improper maintenance.
• No Warranty: We do not offer any warranty on our products or their polish. If you encounter any issues, please contact us, and we will assess if the item can receive any treatment from us. Charges may apply for such services.

3. Legal Jurisdiction

• Jurisdiction: Any legal disputes or complaints related to your purchase or use of our products will be governed by the laws of India and must be filed in the judiciary court of Ahmedabad, Gujarat.

4. Policy Modifications

• Changes to Terms: These terms, conditions, and rules are owned by MannGold and can be changed only by MannGold. Any updates or changes will be posted on this page.

5. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

mansil925silver@gmail.com

Thank you for choosing MansiL. We hope you enjoy your purchase!